Manage my account

Managing my account allows you to edit:

  • Account Information, including name, company, phone number.

account_information.png

  • Payment Method Information, i.e., credit card details.

Payment_method.png

  • Billing Information, including name, billing address, email.

Billing_information.png

In Payment History, you can browse through your subscription payments and download them to your phone as receipts.

Payment_History.png

Under Subscription, you can see the status of your current Whim subscription.

Subscription.png

 

To edit Account Information:

  1. Tap the Edit_Icon.png button in Account Information
  2. You can now edit your name, company and phone number*.
    (*NOTE: Should you need to change your email address, please contact us here.)

 

To edit Billing Information:

  1. Tap the Edit_Icon.png button in Billing Information.
  2. You can now edit your name, billing address, phone number and billing e-mail address.

 

To edit Payment Method Information:

  1. Tap the Edit_Icon.png button in Payment Method Information.
  2. You can now update your Credit, Debit, or Credit/Debit combination card information.

 

To download your payment receipts from the Payment History:

  1. Browse through the receipts and tap on Download as PDF on the receipt you want to download. This will open a new screen with the selected invoice.
  2. Proceed to download the PDF to your phone or send it to your e-mail.

 

The Subscription:

  • Tells you what subscription you have, which add-on’s you have added to your subscription.
  • This also shows if you have any discounts included in your subscription.

 

The Timeline of your subscription:

  • The Timeline shows your current billing period, billing date, activation date and Sign-up date.
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.